Rennovise Support
Welcome to the Rennovise Support Center. If you're experiencing issues with the app or need assistance, we're here to help.
Contact Us
If you have any questions or run into a problem while using the app, you can email us directly:
Email: support@rennovise.com
We typically respond within 24–48 hours.
Common Issues We Can Help With
- Trouble signing in with Apple
- Purchased credits not appearing
- Upload or redesign generation failures
- App crashing or freezing
- Questions about your data or account
- Requesting account deletion or data removal
Privacy & Legal
To learn more about how we protect your data and how the app works, visit:
Refunds
All purchases are processed through Apple's App Store. For billing or refund issues, please contact Apple Support directly.
Age Requirements
Rennovise is not intended for users under 13 years of age. If you believe a child has created an account, please contact us immediately so we can take appropriate action.
Data Requests
If you'd like to access, correct, or delete your data, please email us at support@rennovise.com with the subject line: Data Request.